PROGRESSIVE MICHIGAN INSURANCE COMPANY

for the Calendar Year 2021

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	46	62%	0	0	46	0	0	0
Marketing & Sales	1	1%	0	0	1	0	0	0
Customer Service	11	15%	0	0	11	0	0	0
Underwriting	16	22%	0	0	16	0	0	0
Total	74		0	0	74	0	0	0

Mailing Address
PO Box 89490
Cleveland, OH 44101-6490

Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460