PROGRESSIVE MICHIGAN INSURANCE COMPANY

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	35	50%	0	0	34	0	0	1
Marketing & Sales	4	6%	0	0	4	0	0	0
Customer Service	10	14%	0	0	10	0	0	0
Underwriting	21	30%	0	0	21	0	0	0
Total	70		0	0	69	0	0	1

Mailing Address
PO Box 89490
Cleveland, OH 44101-6490

Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460