PROGRESSIVE MICHIGAN INSURANCE COMPANY

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	42	63%	0	0	40	0	0	2
Customer Service	7	10%	0	0	7	0	0	0
Underwriting	18	27%	0	0	17	0	0	1
Total	67		0	0	64	0	0	3

Mailing Address
PO Box 89490
Cleveland, OH 44101-6490

Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460