PROGRESSIVE MICHIGAN INSURANCE COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	18	67%	0	0	14	1	0	3
Marketing & Sales	1	4%	0	0	1	0	0	0
Customer Service	2	7%	0	0	2	0	0	0
Underwriting	6	22%	0	0	6	0	0	0
Total	27		0	0	23	1	0	3

Mailing Address
PO Box 89490
Cleveland, OH 44101-6490

Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460