PROGRESSIVE MICHIGAN INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	12	41%	0	0	12	0	0	0
Marketing & Sales	2	7%	0	0	2	0	0	0
Customer Service	8	28%	0	0	8	0	0	0
Underwriting	7	24%	0	0	7	0	0	0
Total	29		0	0	29	0	0	0

Mailing Address
PO Box 89490
Cleveland, OH 44101-6490

Contact Phone Numbers
Toll Free Number: None
Standard Number: 440-395-4460