2018 Calendar Year
Complaint Reasons
A complaint may have more than one reason. Therefore the total number of complaint reasons may not match the total number of complaints.
Reason
Insurance Company
HMO
Other
Total
Claim Handling
1,691
(59%)
481
(81%)
1
(100%)
2,173
Marketing & Sales
123
(04%)
7
(01%)
0
(00%)
130
Customer Service
593
(21%)
84
(14%)
0
(00%)
677
Underwriting
476
(17%)
23
(04%)
0
(00%)
499
Totals
2883
595
1
3,479