2017 Calendar Year
Complaint Reasons
A complaint may have more than one reason. Therefore the total number of complaint reasons may not match the total number of complaints.
Reason
Insurance Company
HMO
Other
Total
Claim Handling
1,649
(56%)
532
(74%)
0
(00%)
2,181
Marketing & Sales
147
(05%)
12
(02%)
0
(00%)
159
Customer Service
620
(21%)
136
(19%)
0
(00%)
756
Underwriting
537
(18%)
38
(05%)
0
(00%)
575
Totals
2953
718
0
3,671