2015 Calendar Year
Complaint Reasons
A complaint may have more than one reason. Therefore the total number of complaint reasons may not match the total number of complaints.
Reason
Insurance Company
HMO
Other
Total
Claim Handling
1,618
(56%)
355
(61%)
0
(00%)
1,973
Marketing & Sales
140
(05%)
10
(02%)
0
(00%)
150
Customer Service
651
(23%)
163
(28%)
0
(00%)
814
Underwriting
470
(16%)
54
(09%)
0
(00%)
524
Totals
2879
582
0
3,461