2025 Calendar Year
Complaint Reasons
A complaint may have more than one reason. Therefore the total number of complaint reasons may not match the total number of complaints.
Reason
Insurance Company
HMO
Other
Total
Claim Handling
3,031
(58%)
503
(69%)
3
(01%)
3,537
Marketing & Sales
159
(03%)
40
(05%)
206
(94%)
405
Customer Service
1,186
(23%)
166
(23%)
9
(04%)
1,361
Underwriting
877
(17%)
23
(03%)
0
(00%)
900
Totals
5253
732
218
6,203