2024 Calendar Year
Complaint Reasons
A complaint may have more than one reason. Therefore the total number of complaint reasons may not match the total number of complaints.
Reason
Insurance Company
HMO
Other
Total
Claim Handling
3,124
(60%)
498
(69%)
1
(01%)
3,623
Marketing & Sales
158
(03%)
30
(04%)
106
(99%)
294
Customer Service
1,000
(19%)
170
(24%)
0
(00%)
1,170
Underwriting
890
(17%)
24
(03%)
0
(00%)
914
Totals
5172
722
107
6,001