2024 Calendar Year
Complaint Reasons
A complaint may have more than one reason. Therefore the total number of complaint reasons may not match the total number of complaints.
Reason
Insurance Company
HMO
Other
Total
Claim Handling
3,121
(61%)
499
(69%)
1
(01%)
3,621
Marketing & Sales
156
(03%)
30
(04%)
106
(99%)
292
Customer Service
998
(19%)
170
(24%)
0
(00%)
1,168
Underwriting
857
(17%)
24
(03%)
0
(00%)
881
Totals
5132
723
107
5,962