2022 Calendar Year
Complaint Reasons
A complaint may have more than one reason. Therefore the total number of complaint reasons may not match the total number of complaints.
Reason
Insurance Company
HMO
Other
Total
Claim Handling
2,401
(43%)
417
(76%)
1
(02%)
2,819
Marketing & Sales
85
(02%)
13
(02%)
60
(95%)
158
Customer Service
2,659
(47%)
92
(17%)
2
(03%)
2,753
Underwriting
454
(08%)
29
(05%)
0
(00%)
483
Totals
5599
551
63
6,213