Liberty Mutual Personal Insurance Company
for the Calendar Year 2025
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
33
46%
0
0
25
8
0
0
Customer Service
15
21%
0
0
12
3
0
0
Underwriting
23
32%
0
0
14
9
0
0
Total
71
0
0
51
20
0
0
Mailing Address
175 Berkeley St
Mail Stop M09G
Boston, MA 02116
Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-654-3680