Liberty Mutual Personal Insurance Company
for the Calendar Year 2024
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
42
45%
0
0
27
14
0
1
Marketing & Sales
3
3%
0
0
3
0
0
0
Customer Service
20
22%
0
0
16
4
0
0
Underwriting
28
30%
0
0
24
4
0
0
Total
93
0
0
70
22
0
1
Mailing Address
175 Berkeley St
Mail Stop M09G
Boston, MA 02116
Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-654-3680