Liberty Mutual Personal Insurance Company
for the Calendar Year 2023
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
42
50%
0
0
29
13
0
0
Marketing & Sales
2
2%
0
0
2
0
0
0
Customer Service
23
27%
0
0
22
1
0
0
Underwriting
17
20%
0
0
14
3
0
0
Total
84
0
0
67
17
0
0
Mailing Address
175 Berkeley St
Mail Stop M09G
Boston, MA 02116
Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-654-3680