Citizens United Reciprocal Exchange
for the Calendar Year 2024
                    Please note that a single complaint may have multiple complaint reasons
                    
                
            Coverage Type
                    Reason
                        Complaint Reasons
                        Percent
                        Accident & Health
                        Annuity
                        Auto
                        Home
                        Life
                        Other
                    Claim Handling
                                162
                                54%
                                0
                                0
                                162
                                0
                                0
                                0
                            Marketing & Sales
                                4
                                1%
                                0
                                0
                                4
                                0
                                0
                                0
                            Customer Service
                                55
                                18%
                                0
                                0
                                55
                                0
                                0
                                0
                            Underwriting
                                79
                                26%
                                0
                                0
                                79
                                0
                                0
                                0
                            Total
                            300
                            
                            0
                            0
                            300
                            0
                            0
                            0
                        
                                Mailing Address
                            
                            
                                214 Carnegie Center  Ste 301
                            
                            
                                Princeton, NJ 08540-6237
                            
                        
                                Contact Phone Numbers
                            
                            
                                Toll Free Number: 800-520-0800 ext. 7431
                            
                            
                                Standard Number: None