Blue Cross Blue Shield of Michigan Mutual Insurance Company
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
405
88%
405
0
0
0
0
0
Marketing & Sales
4
1%
4
0
0
0
0
0
Customer Service
41
9%
40
1
0
0
0
0
Underwriting
12
3%
12
0
0
0
0
0
Total
462
461
1
0
0
0
0
Mailing Address
600 Lafayette Blvd E Mc 1929
Detroit, MI 48826
Contact Phone Numbers
Toll Free Number: None
Standard Number: 313-225-9095