Blue Cross Blue Shield of Michigan Mutual Insurance Company

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
497
79%
497
0
0
0
0
0
Marketing & Sales
6
1%
6
0
0
0
0
0
Customer Service
101
16%
101
0
0
0
0
0
Underwriting
27
4%
27
0
0
0
0
0
Total
631
631
0
0
0
0
0
Mailing Address
600 Lafayette Blvd E Mc 1929
Detroit, MI 48826
Contact Phone Numbers
Toll Free Number: None
Standard Number: 313-225-9095