CITIZENS INSURANCE COMPANY OF THE MIDWEST
for the Calendar Year 2024
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
50
56%
0
0
29
21
0
0
Marketing & Sales
1
1%
0
0
0
1
0
0
Customer Service
11
12%
0
0
8
3
0
0
Underwriting
28
31%
0
0
14
14
0
0
Total
90
0
0
51
39
0
0
Mailing Address
440 Lincoln Street
Worcester, MA 01653
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200