CITIZENS INSURANCE COMPANY OF THE MIDWEST
for the Calendar Year 2023
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
49
64%
0
0
32
17
0
0
Marketing & Sales
1
1%
0
0
0
1
0
0
Customer Service
12
16%
0
0
7
5
0
0
Underwriting
14
18%
0
0
8
6
0
0
Total
76
0
0
47
29
0
0
Mailing Address
440 Lincoln Street
Worcester, MA 01653
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200