CITIZENS INSURANCE COMPANY OF THE MIDWEST
for the Calendar Year 2022
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
33
51%
0
0
25
8
0
0
Marketing & Sales
1
2%
0
0
1
0
0
0
Customer Service
17
26%
0
0
14
2
0
1
Underwriting
14
22%
0
0
8
6
0
0
Total
65
0
0
48
16
0
1
Mailing Address
440 Lincoln Street
Worcester, MA 01653
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200