CITIZENS INSURANCE COMPANY OF THE MIDWEST
for the Calendar Year 2021
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
34
57%
0
0
30
4
0
0
Marketing & Sales
4
7%
0
0
2
2
0
0
Customer Service
6
10%
0
0
5
1
0
0
Underwriting
16
27%
0
0
12
4
0
0
Total
60
0
0
49
11
0
0
Mailing Address
440 Lincoln Street
Worcester, MA 01653
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200