CITIZENS INSURANCE COMPANY OF THE MIDWEST
for the Calendar Year 2019
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
23
52%
0
0
18
5
0
0
Customer Service
5
11%
0
0
4
1
0
0
Underwriting
16
36%
0
0
11
5
0
0
Total
44
0
0
33
11
0
0
Mailing Address
440 Lincoln Street
Worcester, MA 01653
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200