CITIZENS INSURANCE COMPANY OF THE MIDWEST
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
15
58%
0
0
14
1
0
0
Marketing & Sales
1
4%
0
0
1
0
0
0
Customer Service
4
15%
0
0
4
0
0
0
Underwriting
6
23%
0
0
6
0
0
0
Total
26
0
0
25
1
0
0
Mailing Address
440 Lincoln Street
Worcester, MA 01653
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200