CITIZENS INSURANCE COMPANY OF THE MIDWEST
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
15
52%
0
0
15
0
0
0
Marketing & Sales
1
3%
0
0
1
0
0
0
Customer Service
8
28%
0
0
8
0
0
0
Underwriting
5
17%
0
0
4
1
0
0
Total
29
0
0
28
1
0
0
Mailing Address
440 Lincoln Street
Worcester, MA 01653
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200