MetLife Insurance Company USA
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
2
33%
2
0
0
0
0
0
Marketing & Sales
3
50%
0
2
0
0
1
0
Customer Service
1
17%
0
1
0
0
0
0
Total
6
2
3
0
0
1
0
Mailing Address
11225 North Community House Road
Charlotte, NC 28277
Contact Phone Numbers
Toll Free Number: 800-882-1292
Standard Number: 980-949-4100