MetLife Insurance Company USA
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
1
14%
1
0
0
0
0
0
Marketing & Sales
1
14%
0
0
0
0
0
1
Customer Service
3
43%
0
2
0
0
1
0
Underwriting
2
29%
1
0
0
0
1
0
Total
7
2
2
0
0
2
1
Mailing Address
11225 North Community House Road
Charlotte, NC 28277
Contact Phone Numbers
Toll Free Number: 800-882-1292
Standard Number: 980-949-4100