HUMANA INSURANCE COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
32
59%
32
0
0
0
0
0
Marketing & Sales
1
2%
1
0
0
0
0
0
Customer Service
15
28%
15
0
0
0
0
0
Underwriting
6
11%
6
0
0
0
0
0
Total
54
54
0
0
0
0
0
Mailing Address
PO Box 740036
Louisville, KY 40201-7436
Contact Phone Numbers
Toll Free Number: None
Standard Number: 502-476-9862