HUMANA INSURANCE COMPANY
for the Calendar Year 2013
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
22
61%
22
0
0
0
0
0
Marketing & Sales
1
3%
1
0
0
0
0
0
Customer Service
10
28%
10
0
0
0
0
0
Underwriting
3
8%
3
0
0
0
0
0
Total
36
36
0
0
0
0
0
Mailing Address
PO Box 740036
Louisville, KY 40201-7436
Contact Phone Numbers
Toll Free Number: None
Standard Number: 502-476-9862