GENWORTH LIFE INSURANCE COMPANY
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
2
18%
2
0
0
0
0
0
Customer Service
4
36%
4
0
0
0
0
0
Underwriting
5
45%
5
0
0
0
0
0
Total
11
11
0
0
0
0
0
Mailing Address
6604 W Broad St
Richmond, VA 23230-1702
Contact Phone Numbers
Toll Free Number: None
Standard Number: 804-662-2617