GENWORTH LIFE INSURANCE COMPANY
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
1
20%
1
0
0
0
0
0
Marketing & Sales
1
20%
0
1
0
0
0
0
Customer Service
1
20%
1
0
0
0
0
0
Underwriting
2
40%
1
0
0
0
1
0
Total
5
3
1
0
0
1
0
Mailing Address
6604 W Broad St
Richmond, VA 23230-1702
Contact Phone Numbers
Toll Free Number: None
Standard Number: 804-662-2617