NEW YORK LIFE INSURANCE COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
1
12%
1
0
0
0
0
0
Marketing & Sales
1
12%
0
0
0
0
1
0
Customer Service
4
50%
1
0
0
0
3
0
Underwriting
2
25%
0
0
0
0
2
0
Total
8
2
0
0
0
6
0
Mailing Address
Statutory Accounting & Reporting
51 Madison Ave
New York, NY 10010
Contact Phone Numbers
Toll Free Number: None
Standard Number: 212-576-8249