MONUMENTAL LIFE INSURANCE COMPANY

for the Calendar Year 2013

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
3
33%
1
0
0
0
2
0
Customer Service
5
56%
1
1
0
0
3
0
Underwriting
1
11%
0
0
0
0
1
0
Total
9
2
1
0
0
6
0
Mailing Address
4333 Edgewood Rd NE
Cedar Rapids, IA 52499-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 319-398-8790