METROPOLITAN LIFE INSURANCE COMPANY
for the Calendar Year 2024
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
31
55%
13
4
0
0
14
0
Marketing & Sales
1
2%
1
0
0
0
0
0
Customer Service
18
32%
4
0
0
0
14
0
Underwriting
6
11%
0
0
0
0
6
0
Total
56
18
4
0
0
34
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100