METROPOLITAN LIFE INSURANCE COMPANY
for the Calendar Year 2023
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
15
43%
11
0
0
0
4
0
Marketing & Sales
1
3%
0
0
0
0
1
0
Customer Service
17
49%
8
0
0
0
9
0
Underwriting
2
6%
0
0
0
0
2
0
Total
35
19
0
0
0
16
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100