METROPOLITAN LIFE INSURANCE COMPANY
for the Calendar Year 2022
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
12
30%
5
0
0
0
7
0
Marketing & Sales
3
8%
1
1
0
0
1
0
Customer Service
17
42%
4
1
0
0
12
0
Underwriting
8
20%
3
0
0
0
5
0
Total
40
13
2
0
0
25
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100