METROPOLITAN LIFE INSURANCE COMPANY
for the Calendar Year 2021
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
17
34%
10
0
0
0
7
0
Customer Service
26
52%
6
2
0
0
18
0
Underwriting
7
14%
4
0
0
0
3
0
Total
50
20
2
0
0
28
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100