METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
28
56%
11
0
0
0
17
0
Customer Service
19
38%
3
2
0
0
14
0
Underwriting
3
6%
1
0
0
0
2
0
Total
50
15
2
0
0
33
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100