METROPOLITAN LIFE INSURANCE COMPANY
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
19
51%
13
0
0
0
6
0
Marketing & Sales
2
5%
0
1
0
0
1
0
Customer Service
12
32%
3
1
0
0
8
0
Underwriting
4
11%
2
0
0
0
2
0
Total
37
18
2
0
0
17
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100