METROPOLITAN LIFE INSURANCE COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
24
67%
15
0
0
0
9
0
Marketing & Sales
2
6%
0
2
0
0
0
0
Customer Service
8
22%
3
1
0
0
4
0
Underwriting
2
6%
2
0
0
0
0
0
Total
36
20
3
0
0
13
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100