METROPOLITAN LIFE INSURANCE COMPANY
for the Calendar Year 2014
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
20
65%
13
1
0
0
6
0
Customer Service
9
29%
1
1
0
0
7
0
Underwriting
2
6%
0
0
0
0
2
0
Total
31
14
2
0
0
15
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100