METROPOLITAN LIFE INSURANCE COMPANY
for the Calendar Year 2013
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
12
44%
8
0
0
0
4
0
Marketing & Sales
1
4%
1
0
0
0
0
0
Customer Service
13
48%
4
0
0
0
9
0
Underwriting
1
4%
1
0
0
0
0
0
Total
27
14
0
0
0
13
0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100