MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Marketing & Sales
2
50%
0
2
0
0
0
0
Customer Service
1
25%
0
1
0
0
0
0
Underwriting
1
25%
0
0
0
0
1
0
Total
4
0
3
0
0
1
0
Mailing Address
1295 State St
Springfield, MA 01111-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 413-788-8411 ext. 2880