MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
for the Calendar Year 2018
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Marketing & Sales
1
20%
0
1
0
0
0
0
Customer Service
3
60%
2
1
0
0
0
0
Underwriting
1
20%
1
0
0
0
0
0
Total
5
3
2
0
0
0
0
Mailing Address
1295 State St
Springfield, MA 01111-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 413-788-8411 ext. 2880