GENWORTH LIFE AND ANNUITY INSURANCE COMPANY
for the Calendar Year 2019
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
1
12%
0
0
0
0
1
0
Marketing & Sales
2
25%
0
1
0
0
1
0
Customer Service
4
50%
0
0
0
0
4
0
Underwriting
1
12%
0
0
0
0
1
0
Total
8
0
1
0
0
7
0
Mailing Address
6604 W Broad St
Richmond, VA 23230-1702
Contact Phone Numbers
Toll Free Number: None
Standard Number: 804-662-2617