JACKSON NATIONAL LIFE INSURANCE COMPANY
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
1
5%
1
0
0
0
0
0
Marketing & Sales
3
16%
0
3
0
0
0
0
Customer Service
11
58%
1
1
0
0
9
0
Underwriting
4
21%
1
0
0
0
3
0
Total
19
3
4
0
0
12
0
Mailing Address
1 Corporate Way
Lansing, MI 48951-1001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-381-5500