PRINCIPAL LIFE INSURANCE COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
1
25%
1
0
0
0
0
0
Customer Service
2
50%
0
1
0
0
1
0
Underwriting
1
25%
0
0
0
0
1
0
Total
4
1
1
0
0
2
0
Mailing Address
711 High St
Des Moines, IA 50392-9992
Contact Phone Numbers
Toll Free Number: None
Standard Number: 515-247-6790