BANKERS LIFE AND CASUALTY COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
2
12%
1
0
0
0
1
0
Marketing & Sales
3
19%
2
1
0
0
0
0
Customer Service
7
44%
3
3
0
0
1
0
Underwriting
4
25%
3
0
0
0
1
0
Total
16
9
4
0
0
3
0
Mailing Address
303 E Wacker Dr 5th Fl
Chicago, IL 60601
Contact Phone Numbers
Toll Free Number: None
Standard Number: 317-817-6100