AMERICAN GENERAL LIFE INSURANCE COMPANY
for the Calendar Year 2013
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
10
30%
2
1
0
0
7
0
Marketing & Sales
4
12%
1
1
0
0
2
0
Customer Service
16
48%
2
2
0
0
12
0
Underwriting
3
9%
1
0
0
0
2
0
Total
33
6
4
0
0
23
0
Mailing Address
2727 Allen Pkwy Ste A
Houston, TX 77019-2116
Contact Phone Numbers
Toll Free Number: None
Standard Number: 713-831-3174