AETNA LIFE INSURANCE COMPANY
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
26
76%
24
0
0
0
2
0
Marketing & Sales
1
3%
1
0
0
0
0
0
Customer Service
6
18%
2
0
0
0
4
0
Underwriting
1
3%
1
0
0
0
0
0
Total
34
28
0
0
0
6
0
Mailing Address
Rt 21
151 Farmington Ave
Hartford, CT 06156-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 860-273-7126