AETNA LIFE INSURANCE COMPANY
for the Calendar Year 2013
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
29
74%
27
0
0
0
2
0
Marketing & Sales
1
3%
1
0
0
0
0
0
Customer Service
5
13%
5
0
0
0
0
0
Underwriting
4
10%
4
0
0
0
0
0
Total
39
37
0
0
0
2
0
Mailing Address
Rt 21
151 Farmington Ave
Hartford, CT 06156-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 860-273-7126